Welcome to MyHSN
The NHS is a wonderful service, but it can be difficult to know which forms, phone calls, and appointments need to be made to get the healthcare you need out of it. New and future NHS workers also find it hard to understand.
MyHSN – Health Service Navigator – aims to tell you exactly how the system works, and get the best out of it, to your advantage. It was launched in November 2022. There are over 1000 (and rising) articles and over 270 blogs. There is a new blog at least once per week.
In this way, its aims is to provide all people in the UK with advice on the processes of the NHS (i.e. how it works) not to give you medical or health advice. There are other places to go for that (like the very good NHS website).
This should be especially helpful to those not from a science or medical background, or those new to the UK, (including migrants and refugees).
It will also be useful for medical and other health professional students – and A level students (thinking of working in the NHS) – especially those from a non-medicine/science background. The Medical Student Info section of the website is largely written for them. They may also benefit from the How NHS Works section.
All website content is written and reviewed by the following health professionals who work in the NHS. All articles are reviewed at least yearly.
Blog Lead
Hannah Afsar
Medical Student (Nottingham University)
Pregnancy and Women, Baby and Child Advisor
Ms Claire Hendry
Enhanced Care Midwife
UHCW Coventry
Cancer Lead
Dr Penny Kechagioglou
Consultant Oncologist
UHCW Coventry
Hospital Advisor
Dr James Korolewicz
Oncology Registrar
Bristol
Surgery Lead
Mr Priyadarshi Kumar
Consultant Urologist
UHCW Coventry
(Priya is sitting in middle of front row)
Mental Health Lead
Dr Bradley Neal
ST in Psychiatry
Hospital Lead
Dr Andrew Stein
Consultant Nephrologist
UHCW Coventry
Website Editor
Alice Green
Graphic designer/ motion graphics designer
Lavi Panin
Regular Top Tip Contributors
Dr Vicki Ayub (Consultant Nephrologist); Bernie Baretto (Pharmacist); Dr Emma Fisher (Consultant Psychiatrist); Dr Harriet Evans (Pathology Registrar, West Midlands); Rachael Lee (AKI Advanced Nurse Practitioner); Dr Amil Mair (A&E trainee, North-East; A&E/paediatrics); Dr Ranga Rao (Consultant Endocrinologist, diabetes).
Top Tip Contributors
Hafsah Ba (University of Warwick), Kirean Dingley (Operations and Performance Manager); Vivienne Ebob (Medical Student); Dr Vindya Gamage (Fellow in Diabetes and Endocrinology); Harmeet Harrar (Physician Associate); Sister Alison Kavanagh (Renal Nurse, Hospital Admission); Rachael Moore; Prof Emma Murphy (Renal Nurse, CKD); Lauren Scott (Medical Student); Lizzy Shirazu (Medical Student); Dr Patrick Tran (ST in Cardiology), Balvinder Vraitch (Hospital Social Worker); Miss Rosemary Wall (T&O).
Other Contributors
Kumari Botlagudur and Liz Katz (Noisegate Media); Sue Bottrill (GP administration); Katie Carter; Dr Andrew Edgar (GP); Anouk Emanuel and Andrew Leggo (Emanuel Leggo Creative Direction and Design); Katie Grace (marketing); Melonie Howard (GP Practice Nurse); Isaac Stein; Poppy Stein; Emilia Taylor (Medical Student); Dr Sophia Than; Dr Abbie Tutt (Tik Tok videos)
Useful Websites, Links and Reviews
Article by Lucy Johnston in Sunday Express 9.1.22 – concerning ‘Understanding the NHS’ book
Oxford County Council Live Well – website recommends use of MyHSN
Review in Leamington Courier 14.1.22
Coventry and Warwickshire GP Gateway
Warwick Medical School Newsletter 19.1.22
Article by Lucy Johnston in Sunday Express 14.3.22 – concerning ‘Understanding the NHS’ book
Wikipedia page on NHS
Coventry and Warwickshire GP Gateway (for migrants)