Current public satisfaction with NHS GP services (2024)
The yearly British Social Attitudes (BSA) survey enables us to see long-term trends in public satisfaction with the NHS and social care services. In the current (2024) social-political-economic context, the latest results (2023) bring important insights.
Top three findings from the BSA survey 2023
- The 2023 survey recorded the lowest levels of satisfaction since the survey began in 1983 – only 24% of the public are satisfied with the NHS (and 34% with GP care, see below), and only 13% are satisfied with social care
- Despite low levels of public satisfaction, a large majority of the public still support the principles of the NHS
- 48% of the public would support the government increasing taxes and spending more on the NHS
- Therefore, presumably 52% do not support more funding. There is genuine (and MyHSN thinks reasonable) concern about ‘throwing good money after bad’ – and the answer to the NHS’s woes is more efficiency and performance, not just investment.
This is not good. MyHSN (and all the NHS) are very, very sorry. There are many reasons. Each GP is seeing more and more patients, as this graph shows. Some assess 40 patients a day. This is not safe or sustainable, and leads to burn out of doctors. This is why many GPs are working to rule at present. MyHSN supports them.
){kind=link}