10 Ways of Getting Better Care from Your GP
10 Ways of Getting Better Care from Your GP 1. The 10-Minute Rule is a Balancing Act Most GP appointments in the UK are currently scheduled for 10 minutes. While this has actually increased from the 7...

One of the most common frustrations for patients in the UK is discovering that their GP is unaware of medication changes made during a hospital stay. #
Whilst the healthcare system aims for seamless communication, the reality is often different.
Understanding how information moves (or doesn’t move) between your Hospital Consultant and your GP is essential for your safety.
In an ideal world, every change to your prescription would update instantly across the NHS. However, this is frequently not the case for several reasons:
Fragmented IT Systems: Hospital, GP, and community pharmacy computers are rarely fully linked. Depending on your region, these systems may have “partial links,” but they are often incompatible.
The Admin Lag: Discharge summaries (the letters sent from hospitals to GPs) can sometimes take days or even weeks to be processed by a GP surgery.
Human Oversight: In a busy ward environment, the administrative step of notifying a GP can occasionally be missed.
Does the GP tell the Hospital?
The communication gap works both ways. If your GP starts you on a new long-term medication, your Hospital Consultant may not see that update on their screen during your next specialist appointment.
Because you cannot always rely on the digital “handshake” between doctors, you must act as the primary link in your own care chain.
1. The “Golden Rule” of Appointments
Whether your appointment is face-to-face or virtual, always have your medications ready.
Physical Bag: Bring the actual boxes/bottles to the hospital.
Digital List: Keep an up-to-date list of dosages saved on your phone.
Paper Backup: Carry a printed list in your wallet for emergencies.
2. Managing Long-Term Prescriptions
If a hospital specialist starts you on a long-term tablet, remember: The hospital only provides a short-term supply (usually 7 days). To ensure you don’t run out, you must:
Check that your GP has received your Discharge Summary.
Explicitly ask your GP to add the new medication to your Repeat Prescription list.
Confirm the dosage matches what the hospital recommended.
3. Use the NHS App
The NHS App is increasingly becoming the best way to see what is on your “official” record. If you notice a discrepancy between what you are taking and what the app says, contact your GP surgery immediately to have it corrected.
While the NHS is working toward better data integration, the safest approach is to assume the information has not been shared.
Ask the hospital: “Have you sent my updated medication list to my GP?”
Ask the GP: “Have you received the letter from my consultant regarding my new prescription?”
By taking these small steps, you prevent medication errors and ensure your treatment remains consistent.
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