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Andy Stein

What are 5 pros and 5 cons of the NHS?

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What are 5 pros and 5 cons of the NHS?


The UK’s NHS is a socialised healthcare system, and was one of the first in the world, when it started in 1948. It certainly has strengths.

We will now describe 5 of its most commendable features.

5 Pros of the NHS

1. Universal access to care (‘universal coverage’)

One of the most significant advantages of the NHS is its universal coverage. This means every resident of the UK is entitled to comprehensive healthcare – regardless of their financial status. This ensures that everyone, from the wealthiest to the most vulnerable, has access to the same medical services.

This is probably its most important beneficial feature.

2. Free at the point of use (and accessibility)

Healthcare services under the NHS are free at the point of use; meaning patients do not have to pay out-of-pocket for doctor visits, hospital stays, or emergency treatment.

This reduces the financial burden on individuals and families, prevents medical debt (which is common in the USA) and ensures that financial barriers do not hinder access to care.

The NHS has a large network of hospitals and clinics right across the country. Most people live less than 10 minutes from their GP and less than 30 minutes from their nearest A&E. A local NHS-linked pharmacy is usually in walking distance.

3. Quality of care (and regulation)

The standard of care provided by the NHS is good (in some areas). Quality is monitored and ensured by:

  • Inspection by the Care Quality Commission (CQC)
  • Robust monitoring systems
  • Monitoring of key targets (see below)
  • Measurement against a framework that  includes quality, responsiveness, and patient views (Friends and Family Test).
4. Cost-effectiveness

Another major benefit of the UK’s healthcare system is its cost-effectiveness. It can deliver comprehensive care at comparatively low cost compared to other developed countries.

The average cost of healthcare per individual per year in the United Kingdom is about £2,700; with an NHS approximate budget of £180 billion in 2023/24 (with population of 67 million). This represents about 11% of GDP (i.e. of your hard-earnt taxes).

5. Focus on preventive care

Preventive care is a cornerstone of the NHS, with numerous programmes aimed at early detection and prevention of diseases. It promotes healthy lifestyles and screening.

This includes vaccination programmes, health education, and regular screening for conditions such as cancer and cardiovascular diseases. Preventive care can lead to better health outcomes in the long-term.

5 Cons of the NHS

Despite its numerous strengths, the NHS has a variety of challenges, and some weaknesses.

Not only is the NHS not perfect, it does not compare well to the better socialised healthcare systems especially in Europe.

Netherlands and Switzerland have socialised systems (in the form of social insurance), that cost similarly, but have much better outcomes and lower waiting times.

1. Funding challenges

The NHS frequently operates under significant financial pressure. Budget constraints and rising healthcare costs can lead to underfunding; which affects the quality of care and the availability of services. Resource limitations also mean that some facilities and equipment are outdated or in short supply.

The NHS, which is primarily funded through general taxation and National Insurance contributions, is grappling with serious financial concerns such as:

  • Decades of underfunding
  • Inflation
  • Elective care backlog
  • Rising energy costs
  • Staff shortages.
2. Poor performance (especially waiting times for treatment)

Extended waiting times for treatment is a serious issue for the NHS. We will now go through the key NHS targets with current performance data mainly from the House of Commons library (May 2025).

1. 18 week elective (planned care) target – includes operations and procedures

  • 18 week target = 92% of patients should have definitive treatment within 18 weeks of referral from GP to hospital (e.g. GP to hospital consultant for an operation like a hip replacement).
  • It is also called te Referral to Treatment (RTT) Target

Currently 58% achieve the 18 week target

2. 4 hour A&E target

  • 4 hour target = 95% of patients should be admitted, transferred, or discharged within four hours.

Currently 60% achieve the 4 hour target

  • This means almost all patients going through ‘majors’ (the sicker patients) will breach the 4 hour target.
  • The total number of patients waiting over 12 hours was 28,500 in August 2024.

3. 31/62 day cancer targets

There are 3 cancer targets:

  • Faster Diagnosis Standard (FDS) = 28-days wait from referral (by your GP) to being given a cancer diagnosis (at least 75%; yes, quite a weak standard)
  • 31 day target = 31-days (one month) wait from decision to treat to first treatment (96%)
  • 62 day target = 62-days (two months) wait from referral to first treatment (85%)

Currently 92% of patients achieve 31 day target and 68% achieve 62 day target

3. Workforce shortages

Shortages in the workforce, especially among doctors and nurses, affect the quality and accessibility of care within the NHS. Recent data indicates an increase in vacancies, with 100,000s vacancies available in adult social care as well. This results in a backlog of patient care and affects the overall availability of services.

The contributing factors to the workforce shortages in the NHS encompass:

  • Lack of adequate investment in training new staff
  • Recruitment and retention challenges
  • Demanding working conditions characterised by low remuneration, high pressure, and burnout.

The NHS often faces staffing shortages, particularly in nursing and general practice. These shortages can lead to increased workloads for existing staff, burnout, and a reduction in the quality of care provided. Recruiting and retaining skilled healthcare professionals is an ongoing concern.

4. Bureaucracy and administrative burden (including poor IT)

The NHS is a large and complex organisation, and with that comes bureaucracy and administrative challenges. The need for extensive ‘paperwork’ and adherence to numerous regulations slows down processes and leads to inefficiencies. Administrative burdens can also divert resources away from direct patient care.

IT is poor, with few computers linking up – either hospital to hospital, or hospital to GP, or both to mental health – leading to many mistakes (especially with prescribing).

Better IT would reduce the administrative burden.

Though the NHS app is developing as a very useful tool.

5. Rationing and regional disparities

There is rationing, with limits on treatments and medications available. An organisation called NICE is responsible for assessing (and sometimes not allowing use of) new drugs and technologies – if they are not thought to be cost-effective.

The distribution of the NHS budget across different regions in the UK is based on a statistical formula that is meant to ensure equitable geographic distribution. This takes into account the diverse health needs and population sizes across regions.

But, perhaps not surprisingly, this system does not work perfectly, leading to regional disparities in the quality and availability of healthcare services within the NHS. As a consequence, patients in some areas have access to better facilities and shorter waiting times compared to those in other regions.

Other cons

Social Care

The phrase DHSC is a misnomer. The NHS does not pay for the bulk of social care. It is the council (and you). Hence there is little or no incentive to get frail elderly patients out of hospital where they are perceived as ‘safe’. Hence 25% of NHS hospital beds are filled with ‘medically fit’ patients we are unable to discharge. This is highly inefficient and a huge waste of money as a hospital bed may cost 4x that of social care in the community.

Conclusion

The NHS is a remarkable institution that embodies the principle of providing healthcare based on need rather than the ability to pay.

Its universal coverage, free services at the point of use, comprehensive care, focus on prevention, and high-quality treatment are significant advantages.

However, the NHS also has significant weaknesses. These include long waiting times, funding constraints, bureaucratic complexity, poor IT, regional disparities, and staffing shortages.

Summary

We have described 5 pros and 5 cons of the NHS. We hope you have found it interesting. What do you think?

 

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