“Why was my hospital appointment cancelled? Why am I not able to book another?”
“Which hospital should I go to for my surgery?”
“How does my friend with same condition get seen faster by her consultant?”
“What happens if I forget to attend my MRI appointment?”
“Why has the hospital cancelled my blood test?”
“Why is it impossible to get a GP appointment?”
“When I get a GP appointment, why is it only a telephone appointment? Do they not think I’m sick enough to deserve a face-to-face appointment?”
Does the above sound familiar?
What?
Perhaps you might ask your mum, or your brother, or your best friend. Maybe you ring your GP surgery and the line is busy, or you hear the same answerphone message that you’ve been hearing all week – when trying to book that appointment you’ve been putting off for ages.
You plug those questions into your a search engine, and find yourself scouring paragraph after paragraph of information that’s of no use to you – eventually you think you have find out why your blood test was cancelled, only to find out that the writer doesn’t even live in the UK.
If you’re searching for, say, why your appointment was cancelled, you might even find yourself in a deep rabbit hole of GP practice or CCG (what?!) policy documents, when really all you need is a straight answer.
Why?
The editors of myHSN have decades of patient and healthcare professional experience between us, and understand how difficult it can be to get the best out of the NHS as a patient.
Everyone knows how to find information about specific diseases, or investigations on the internet, but nobody ever talks about how to get appointments quickly or what to do when the processes start going wrong.
How?
myHSN is the brand new healthcare portal designed, created and maintained by NHS professionals. We are here to help you navigate your health service like a health professional.
We will pull back the curtain on the ‘what, why and how’ of the health service, to help you get the best out of the wonderful institution that is your NHS.
If you find that you are running into brick walls searching endlessly through forums or asking around friends and family trying to find the answers for what seem like basic questions about why things happen in the NHS, you’re in the right place!
You ask the questions, myHSN provides the answers.
*myHSN does not replace medical advice of your healthcare provider, and as always, if you are unwell or need medical attention, please dial 111, or 999 in an emergency*
